permanent impairment (PI) assessments

Thank you for your service. At REFORGE Veteran Care, your health is our top priority. While the Permanent Impairment (PI) assessment is an important step, we believe you are more than just an assessment.

Our team is dedicated to providing the best support for veterans. We understand the unique challenges you face and are here to help you access the resources and care you deserve. You’re not alone in this journey—we’re with you every step of the way.

why choose us?

No Out-of-Pocket Costs

We've got your six - all services are fully covered. No surprises, no hidden fees.

Easy Process

Aligned with DVA's GARP process, our team handles all the paperwork, making your claim process smoother.

Medically Focused

We're not just ticking boxes. Our expert medical team provides thorough, evidence-based assessments.

Beyond PI Assessments

We're your one-stop-shop for all healthcare needs. From physical to mental health, we've got you covered.

Veteran-Centric Care

As Australia's largest veteran care clinic, we speak your language and understand the unique challenges of service.

we've got your six.

Our team of DVA-experienced GPs, overseen by Dr Kieran McCarthy, understand the intricacies of PI assessments. We ensure your evaluation is thorough, accurate, and aligned with DVA requirements.

You’ve served. Now let us serve you.

what is a PI assessment?

A PI assessment evaluates the long-term impact of service-related injuries or conditions. 
It’s your pathway to:

Compensation for permanent physical and psychological impairments

Potential eligibility for a Gold Card (under MRCA or VEA)

Recognition of your service and sacrifices

 

At GO2 Health, we value every aspect of your healthcare journey. Your outcomes of PI are part of this, but we will also look after your day-to-day physical, emotional and healthcare needs. 

how to prepare

Preparation is key to a smooth and successful PI assessment. Here’s how you can get ready:
notify DVA

Inform DVA that you wish to undertake a PI assessment for your accepted conditions.

send your assessment

Ensure we receive an electronic copy of your assessment well before your first appointment. Email it to [email protected].

book an appointment

Schedule your PI assessment
with one of our GPs by calling
us at (07) 3355 5540.

contact your DVA delegate

Inform your DVA delegate as soon as you have a GP appointment to reset the ‘28-day expiry’
for submission.

what to bring to your appointment​

Your recent medical records, including scans and specialist reports from the last 12 months and your latest ‘List of Accepted Conditions’ with accepted dates.

*we only require your recent medical records, please don't include your entire medical history.

A doctor and a nurse coming together for an interdisciplinary care team meeting for a patient.

what to expect

To help you feel prepared and confident, here is an overview of what to expect during your PI assessment:

Thorough Evaluation

Discuss your medical history and service-related conditions with our experienced GPs.

Our doctors will conduct a comprehensive assessment based on DVA’s guidelines. An assessment usually lasts 60 minutes but may be longer or spread over several sessions.

Documentation

Bring your recent medical records, including scans and specialist reports from the last 12 months and your latest ‘List of Accepted Conditions’ with accepted dates.

We’ll handle all the necessary paperwork and submit it directly to DVA on your behalf.

*remember we only require your recent medical records, please don't include your entire medical history.

what happens after

Once your PI assessment is completed and submitted by our GP, we will upload the assessment directly to your file at DVA and provide you with a copy. 

It is important to stay proactive in tracking its progress, make sure to follow-up with your DVA delegate.

After your PI assessment has been submitted, it is your responsibility to contact your DVA delegate to check the status of your assessment.

Your delegate can provide updates on where your assessment is in the process and any additional steps you may need to take.

Each PI assessment has a due date attached to it. However, please be aware that the processing time may take longer.

Staying in touch with your DVA delegate can help ensure that your assessment is processed as efficiently as possible.

are you ready to reforge your life?

Start your journey with GO2 Health by calling our clinic on (07) 3355 5530 and asking about our Permanent Impairment Assessments.

some people are lost in their fires.
others are forged in them.