mental health claims
The toughest battles are often fought internally—they can impact your overall health and hold you back. Our mental health claims process helps you access the right support and treatment in one place.
Our experienced team guides you through your assessment, ensuring your mental health needs are properly recognised and addressed so you can focus on what matters: reforging your strength and resilience.
Why choose us?
Tell your story once.
Our dedicated team of psychiatrists, psychologists and mental health social workers work alongside your other GO2 Health practitioners, from GPs to physios. With all your information in one place rather than scattered across different providers, we maintain a complete picture of your health.
Understanding the big picture.
We recognise the complexities of mental health conditions and their impact on your daily life and goals – like how PTSD and depression can sap your motivation. This deeper insight means we can develop more effective, personalised treatment strategies to address your specific challenges.
On target, start to finish.
From accurate diagnosis to targeted treatment, our aim is to deliver precision care when you need it. We understand that proper assessment leads to effective treatment, allowing us to create a comprehensive plan tailored specifically to you and your mental health goals.
The right team backing you up.
We integrate your physical and mental health care, recognising one affects the other. Our approach focuses on getting you back to fighting fit – maintaining the high standards you're accustomed to from service, with goals that honour both your physical and mental performance.
right diagnosis → right treatment
Our team of specialists works to ensure your mental health conditions are correctly identified to guide a clear pathway to targeted care. With years of experience navigating the DVA system, we lead you through every step of the process with precision and understanding.
Throughout your medical health claim, we can help you with:
- Claims assistance and preparation
- ADF med docs review
- Psychiatrist assessments
- Ongoing medical care and support
What to expect
next steps
If you are not currently receiving mental health treatment and wish to engage further, GO2 Health can create a tailored mental health care plan and assemble a dedicated team to support your transition from assessment to action.
FAQs
You’ll need these for your initial GP appointment with us:
Your military history in chronological order (an ADO record is most helpful)
Notes on any operational experiences that may have impacted your health
Yes, all appointments with a psychiatrist require a referral from your doctor.
Eligible White Card holders with a mental health diagnosis are entitled to access DVA-funded mental health treatment within Australia.
Your mental health claims process will be DVA-funded.
The process typically takes about 4-6 weeks from your first GP appointment to your assessment submission to DVA. This timeline allows for specialist consultations and thorough preparation of your claim.
Please note this timeframe is dependent on DVA issuing your assessment paperwork in a timely manner.
Yes, all veterans with a psychiatrist referral looking for mental health claims support are welcome.
meet our team
The invisible impacts of service require specialised care – our team of psychiatrists, psychologists and mental health social workers is equipped to support the challenges veterans face post-service.
Our mental health professionals work alongside your GP and other GO2 Health allied health practitioners, providing coordinated care that sees you beyond your service record.
Brett Carter
Clinical Lead / Clinical Psychologist
David Balladon
Clinical Psychologist
Sonya Melbourne
Clinical Psychologist
Ready to REFORGE your mental strength?
Get in touch by filling out the form or reaching us through the contact details below.
- (07) 3355 5540
- [email protected]
some people are lost in their fires.
others are forged in them.
