Updated: February 26, 2024
Veterans transitioning into civilian life often face a series of challenges, especially when it comes to understanding their entitlements and benefits within the Department of Veterans’ Affairs (DVA) system. As a medical centre, GO2 Health is dedicated to providing support and advocacy to help veterans and their families navigate the often complex and challenging DVA claims process.
Understanding the Claim System
Understanding the DVA claim system is the first step. Your service-related injuries may make you eligible for a range of entitlements, including compensation payments, pensions, and support services. Detailed information about these benefits can be found on the DVA website.1 Don’t overlook these resources—they are there to support you.
Identifying Your Entitlements
Understanding what you are entitled to can be challenging due to the vast number of benefits and services available. These include disability pensions and compensation, rehabilitation programs, education schemes, healthcare and counselling services. The specifics of your entitlements depend on factors such as your service history, the nature of your injuries, and the timing of your service. Our team of experts can help you with this.
Preparing Your Claims
When preparing your claim, clarity and detail are essential. Be specific about your service-related injuries and how they affect your daily life. Also, consider the support that may be available to you, such as the expert team at GO2 Health. We can assist in preparing your claim, compiling necessary medical evidence, and guiding you through the paperwork.
Providing Sufficient Medical Evidence
Medical evidence is crucial in supporting your claims. Your evidence should establish a link between your injury or illness and your military service. This may include medical records, test results, and doctors’ reports/diagnoses. Our team at GO2 Health, which consists of medical practitioners and DVA claims experts, can help ensure your medical evidence is robust and complete.
Knowing Your Appeal Rights
If you are unsatisfied with a decision, you have the right to appeal it. There are strict timelines for this process, so seek advice promptly if you wish to proceed with an appeal. This is where having a team like ours at GO2 Health on your side can be incredibly beneficial. We can provide guidance on how to appeal and what additional evidence might be needed.
Taking Advantage of Support Services
Lastly, don’t be afraid to ask for help. Making a claim can be a complex, challenging, and even confronting process. Reach out to organisations that offer support and advocacy, like us here at GO2 Health. We understand the ins and outs of the DVA system and are here to assist you, every step of the way.
GO2 Health is dedicated to making the DVA claims process as smooth as possible for veterans. We help you to understand your entitlements, prepare your claims, provide medical evidence, and even support you through appeals. Our team is here to help guide you through this process, ensuring you receive the benefits and compensation you deserve.
Let us help you navigate this path. We’re here for you!
Please visit the DVA Claims Assistance page on our website for further information. Alternatively, give us a call on (07) 3355 5540 or email us here.
Reference:
1 Department of Veterans’ Affairs (2023). Understanding the Claims Process. DVA, Canberra, ACT. Retrieved from: https://www.dva.gov.au/get-support/financial-support/compensation-claims/making-claim-service-related-condition#the-claims-process
